Photo Booth FAQ

Will a Photo Booth operator be present at the event?

Yes, at least 1 operator will be on site to help ensure you have a seamless, efficient and fun Digi Booth experience.

Set up time vs. Photo Booth activation time

Our team is likely to come set up the equipment as early as two hours, but no later than 30 minutes before the photo booth activation time. The activation time is the time frame you booked for guests to be able to interact and enjoy photo booth fun!

Are there set up and break down fees when I rent a photo booth?

Nope!

Accepted Payment Methods

We accept all major Visa, Mastercard, and American Express. Using our secure booking portal, you will receive estimates, invoices, receipts, and other communications through our portal for a seamless, centralized and organized photo booth experience. It does not cost any money to download and use the booking app, and you can choose to receive SMS, Email or Both.

Cancellations

If Digi Booth Events is not able to provide the expected or paid services due to “No Show”, “Courtesy Cancellation” or “Equipment Defects”, a full refund including the deposit will be made to RENTOR within 7-10 business days. Please note that if you cancel 20 days or less before the event there will be no refunds and you could be charged a cancellation fee. For a service refund please cancel at least 21 days before the experience is scheduled to start.

Please understand that deposits for any amount are non-refundable if cancelation is not before 21 days.

Do props come with any photo booth rental?

Yes, tons of fun props come with any one of our photo booth packages! We sanitize all of our props after every rental.

How much space is required for a photo booth set up

We typically require a minimum of 100 square feet. However, if venue layout, table arrangements, decor, guest traffic flow, bar area or other factors will interfere with Digi Booths providing a seamless, fun and efficient photo booth experience, the more space the better!

Frequently Asked Questions

Easy booking process